How CallMy.help Works
CallMy.help provides a simple way for your loved ones to reach their designated contacts when they can't access their phone or remember phone numbers.
The Simple Solution
In today's world, we rely on our phones to store all our contact information. But what happens when:
- Your phone is lost, stolen, or broken
- You're in an unfamiliar place without your device
- Your battery dies at a critical moment
- You need help but can't remember important phone numbers
CallMy.help ensures you and your loved ones can always connect, using just a name and a memorable word or phrase.
For Guardians (You)
Create Your Account
Sign up for a free account. You'll be the "Guardian" who manages the service for those you care about.
- Free tier includes 2 people you care about
- Premium includes 5 people you care about
- No credit card required to start
Add People You Care About
Add the people you want to protect - children, elderly parents, or anyone who might need help connecting.
- Enter their name (as they would tell someone)
- System automatically generates a secure, memorable code word or phrase
- Examples: "rainbow", "blue sky", "happy puppy"
Set Designated Contacts
For each person you care about, add their designated contacts - people who should be notified if they need help.
- Add phone numbers and/or email addresses
- Typically parents, guardians, or trusted adults
- Free tier: email alerts only
- Premium tier: SMS + email alerts (20 SMS/month included)
Teach the System
Make sure those you care about know how to use the service:
- Practice with a real example: "My name is Emma Johnson and my memorable code word or phrase is rainbow"
- Show them the website: CallMy.help
- Test the help flow together to build confidence
For Those You Care About
When They Need Help
1. Find Someone to Help
Approach any helpful person - store employee, librarian, security guard, or passerby with a phone.
2. Ask Them to Visit CallMy.help
Say: "Can you please go to CallMy.help on your phone? I need to contact my family."
3. Share Name and Memorable Code Word or Phrase
Tell them: "My name is [Your Name] and my memorable code word or phrase is [Your Code]"
4. Find Their Contacts
The helper enters this information and instantly sees your designated contacts. Your contacts are notified immediately.
For Helpers
If Someone Asks You for Help
- 1.Visit CallMy.help on any device with internet
- 2.Click the prominent green "Help Someone" button
- 3.Enter the person's name and memorable code word or phrase exactly as they tell you
- 4.You'll instantly see their designated contacts
- 5.Help them call or stay with them until their contacts arrive
Privacy Note: Contact information is only shown after correct verification. The system notifies the designated contacts that help was requested.
Important Information
- ⚠️Not an Emergency Service: For medical emergencies, crimes, or immediate danger, always call 911 or local emergency services.
- 🔒Privacy Protected: Contact information is only revealed with the correct name and memorable code word or phrase combination.
- 📱No App Required: Works on any device with internet access - no downloads needed.
- 🌍Works Anywhere: As long as there's internet access, the service works globally.